Users are reporting connection issues with their Xbox Live accounts. Apparently the accounts are being disconnected from the network. Microsoft has confirmed that there is an issue with Xbox Live at the moment. One would expect that Microsoft would have learned its lesson from last year’s spotty connection issues.
According to Major Nelson, the Xbox Operating Center have noticed that a large number of users are experiencing connection issues. We gave our Xbox 360 a whirl and noticed the disconnect issue as well. However, after waiting a few minutes and constantly retrying to connect, the account was able to establish a connection. Unfortunately, that connection did not last long as it was disconnected shortly afterwards.
If you recall, Microsoft was faced with a class-action lawsuit last December, which was filed to seek over $5 million in damages steaming from breaking the Xbox Live service agreement. The Xbox Live was not so “live” last holiday season, but the question remains if it will be déjà vu all over again.
It is quite annoying to be disconnected while in the middle of an online match. You could say that its frustrating enough to throw your controller at the TV. If the problems continue to persist into the holiday, you can be rest assured that many gamers will be foaming at the mouth.
Back in May, Microsoft announced that Xbox Live reached a new milestone of 12 million Live subscribers consisting of both Gold and Silver members. Considering that the Silver members can’t actually play games online, they really don’t contribute to a great deal of stress on the network.
Also, Sony announced that the PSN reached a new milestone of about 10 million active PSN accounts back in June. So, theoretically Sony and Microsoft probably have around the same number of active online users.
It is quite unfortunate that users that have to pay for the online service on Live are experiencing connection issues while users playing on the free PSN service have had a relatively stable experience. Microsoft needs to get its act together this holiday. I don’t think users will stand for a repeat of what happened last holiday season.
Anyone up for a match of Horde mode in Gears of War 2 the day after Christmas? Lets us all hope that Xbox Live will be up and running then.
According to Major Nelson, the Xbox Operating Center have noticed that a large number of users are experiencing connection issues. We gave our Xbox 360 a whirl and noticed the disconnect issue as well. However, after waiting a few minutes and constantly retrying to connect, the account was able to establish a connection. Unfortunately, that connection did not last long as it was disconnected shortly afterwards.
If you recall, Microsoft was faced with a class-action lawsuit last December, which was filed to seek over $5 million in damages steaming from breaking the Xbox Live service agreement. The Xbox Live was not so “live” last holiday season, but the question remains if it will be déjà vu all over again.
It is quite annoying to be disconnected while in the middle of an online match. You could say that its frustrating enough to throw your controller at the TV. If the problems continue to persist into the holiday, you can be rest assured that many gamers will be foaming at the mouth.
Back in May, Microsoft announced that Xbox Live reached a new milestone of 12 million Live subscribers consisting of both Gold and Silver members. Considering that the Silver members can’t actually play games online, they really don’t contribute to a great deal of stress on the network.
Also, Sony announced that the PSN reached a new milestone of about 10 million active PSN accounts back in June. So, theoretically Sony and Microsoft probably have around the same number of active online users.
It is quite unfortunate that users that have to pay for the online service on Live are experiencing connection issues while users playing on the free PSN service have had a relatively stable experience. Microsoft needs to get its act together this holiday. I don’t think users will stand for a repeat of what happened last holiday season.
Anyone up for a match of Horde mode in Gears of War 2 the day after Christmas? Lets us all hope that Xbox Live will be up and running then.
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